My Recently Visited Services

Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.


AP test score review and processing


Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).


For all requests relating to file transfers.


Non-degree part time student registration


Student can receive credit for IB courses per the Union College policies found on the Admisison website


Ask questions here about financial reports including topics like transaction details or cost center reports.


FERPA Consent to Release Educational Records Waiver


For support issues pertaining to technology within classrooms managed directly by ITS.


Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization


Having trouble with Cisco Jabber? Click above to open a Cisco Jabber Help ticket.


Ask any general payroll questions here that do not fit into the other categories.


Request notarized transcript or diploma


Ask questions here about recruiting including topics like navigating the recruiting dashboard, finding internal jobs, or steps in the search process


Zoom Webinars, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

IMPORTANT NOTICE: Due to vacancies and limited resources in the Learning Environments team, we may not be able to honor all requests. For all programming that is 4 hours or less during the business day (8:30am - 5:00pm) or 5 hours or less after hours (5:00pm-10:00pm), you will need to request support at least 1 week in advance of the event.


Request creation of a shared (delegated) email account.


Ask questions here about budgets or forecasting including topics like cost center budgets or budget to actual reports.


Union College has partnered with Apogee to provide high-speed internet access through the residential network with 24/7 customer support.


General grading help


When you don't know what else to do, click here!


General registration help


Request assistance purchasing technology equipment.


Process pass/fail form for students


If you do not see a form for your specific service request, use the General Telecom Request form for help