Popular Services
Request creation or modification of a shared Google Calendar.
Zoom questions about creating or assistance with online meetings, access, licensing issues, polling, screen sharing, and more
For support issues pertaining to technology within classrooms managed directly by ITS.
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation or modification of network file shares.
Request creation of a shared (delegated) email account.
Request new Software to be installed in a classroom or lab.
Request change of access right to Finance Enterprise (formerly ONESolution/IFAS).
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request assistance purchasing technology equipment.
Request changes to Colleague screens and programs.
Request to have your computer equipment moved or picked up to recycle.
Faculty interested in discussing ideas and/or who need assistance utilizing technologies within instruction and/or research can request Learning Design and Digital Innovation support.
Union College has partnered with Apogee to provide high-speed internet access through the residential network with 24/7 customer support.
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
Ask questions here about cost centers including topics like changing cost center managers or approvals for cost center purchases.
Ask questions here about financial reports including topics like transaction details or cost center reports.
Request for adding users to a computer.
Request to access to Google Additional Services
Request assistance with Union College owned printers.