Popular Services
For general help setting something up or getting access to a system.
Any request related to Accounts & Access not covered in other service request forms.
If you do not see a form for your specific service request, use the General Telecom Request form for help
Campus Telephones-request for new numbers, new phones, move of existing phone or reprogramming the features of a phone or the owner of the phone.
Request assistance with your Union College owned computer.
Requests for increasing the capacity of a Google Shared Drive.
Request AV support for an event or conference.
Ask questions here about using your credit card including topics like dealing with your expense report or spend authorization
Any request related to Colleague not covered in other service request forms.
The Cisco Jabber softphone/app allows you to receive and make calls, to and from your Union College office extension, using your PC/Mac or mobile phone(iPhone or Android).
Request creation or modification of a Colleague computed column.
Modifying courses after the schedule has been published
Union College offers WiFi connectivity in nearly every building on campus. We are also an EduRoam participant.
Request creation of a shared (delegated) email account.
Request creation or modification of a shared Google Calendar.
Request new Software to be installed in a classroom or lab.
Request to have your computer equipment moved or picked up to recycle.
Request creation or modification of network file shares.